* Forum Moderation Strategy *

Questions and comments
fiby41
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Re: Forum moderation strategy

Post by fiby41 » Fri Jul 01, 2016 4:18 am

This is the only forum I frequent presently and I'm trying to cut down on that too.

fiby41
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Re: Forum moderation strategy

Post by fiby41 » Fri Jul 01, 2016 4:20 am

Hey pukingRainbows, I remember you from reddit.com/r/financialindependence , if you're the same person behind the username.

fiby41
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Re: Forum moderation strategy

Post by fiby41 » Fri Jul 01, 2016 3:40 pm

jacob wrote:IMHO one of the worst social media inventions ever, other than instant "sharing".
Is there a reason for the disdain of the share function?

As I see it, it's no different than posting a link to a forum or embedding an image.

LiberateMind
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Re: * Forum Moderation Strategy *

Post by LiberateMind » Mon Jul 04, 2016 12:10 am

Jacob, Thanks for running such a wonderful forum. Sorry you have to put up with such nonsense.

pukingRainbows
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Re: * Forum Moderation Strategy *

Post by pukingRainbows » Wed Jul 06, 2016 6:00 am

@fiby41 Hello! But no, that's not me. I'm surprised there are two of us.

fiby41
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Re: Forum moderation strategy

Post by fiby41 » Fri Jun 02, 2017 9:36 am

jennypenny wrote:
Tue Jun 28, 2016 7:40 pm
Ego wrote:Is that one of the threaded comment plugins that automatically deletes a comment with a lot of down votes? It would be a shame if, say, an unreasonable comment on banning was automatically deleted like that, wouldn't it?
You can do that?

I'm glad we don't have that here. My post count would plummet.
Ego wrote:
Tue Jun 28, 2016 9:42 pm
I was talking about the site where the original comment appeared. They've got a thumbs-up/down feature.

What I should have said was what scott2 said above.
jacob wrote:
Tue Jun 28, 2016 9:36 pm
@Ego - AFAIK this forum has no plugins whatsoever. We run a really lean operation for stability/easy reasons. Notice the resistance everytime anyone suggests installing "features".

Besides, I really dislike karma-voting procedures, ala reddit or amazon as it turns posting into a subjective opinion/Matthew-effect popularity contest. IMHO one of the worst social media inventions ever, other than instant "sharing".
What Ego meant was, did the person who inspired this thread, post their badmouthing comments on a site like reddit or voat.co . In which case we could downvote it, and all other such comments from that user, into oblivion. Its called vote brigading.

jacob
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Re: * Forum Moderation Strategy *

Post by jacob » Fri Jul 21, 2017 11:09 am

Just a heads-up to everybody (Not just moderators).

Instead of continually PM'ing me about "THAT [proverbial] guy" or asking for what the guidelines are for inappropriate, spammy, crossing-the-line, etc. stuff is ... please click on the "!" (exclamation mark) symbol on a given post to report it instead of PM'ing me. What this does is to put it in the moderation queue where I will definitely see it. Putting posts in the queue also hides them from everybody else until I deal with it. Do not worry about reporting stuff. I can always revert it. As a positive side-effect, immediate [community] reactions also prevents potential shitstorms from escalating. Think of it as neighborhood watch.

PS: I thought it should have gone without saying that the report function is not there for abuse, personal entertainment, or other stupid misuse :x

Dragline
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Re: * Forum Moderation Strategy *

Post by Dragline » Fri Jul 21, 2017 1:21 pm

I'm so tempted to click on the "!" on your post just to see if it works. :twisted:

jacob
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Re: * Forum Moderation Strategy *

Post by jacob » Fri Jul 21, 2017 1:49 pm

Somebody already did that.

jennypenny
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Re: * Forum Moderation Strategy *

Post by jennypenny » Fri Jul 21, 2017 2:03 pm

Why don't people just express why they think the post is inappropriate instead of immediately flagging it? We used to be able to self-police around here and I often got something out of the discussion. If a post just disappears, no one learns anything.

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Re: * Forum Moderation Strategy *

Post by jacob » Fri Jul 21, 2017 2:51 pm

Okay, I guess I might burst some bubbles, but this forum is not exactly self-policing and it never has been. For example, remember my last vacation from the forum?

Policing the forum is more of a fractal enterprise with me nuking the worst offenses and very rarely offenders too.

About 2% of the posters cause 98% of the issues around here. Generally almost everybody adds value but there's always one (or two) people who is causing grief. The Pareto Law is very strong. I try to stop those few in their tracks by deleting posts before it turns into a shitstorm/he-said-she-said/lynch-mob crapola thread.

What you might see as a self-policing forum is the kind of forum that comes after I've deleted posts that violate the forum rules to prevent shit from escalating.

You're seeing the minor issues of the 98%---the result after significant(*) clean-up effort---unless you're fast, you don't get to see see the crap that causes people to ask me to wipe their accounts.

(*) Not in terms of volume but in terms of staying on top of it.

TL;DR => What I'm asking here is for people to click and report posts that violate the forum rules rather than PM me every time it happens. It's just easier [for me] that way. As a corollary... using "reporting" in a humorous/irrelevant way is like prank-calling 911. Not exactly life/death here, but generally it's not appreciated :evil:

jennypenny
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Re: * Forum Moderation Strategy *

Post by jennypenny » Fri Jul 21, 2017 3:29 pm

I've moderated 4 forums. This one is shockingly civil.

I'll go with whatever policy you'd like, but 'reporting' sounds like 'see something, say something' to me and I'm not a fan of that either. I guess it's just a personal preference. I'm more the "I'm Millwall" type.

jacob
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Re: * Forum Moderation Strategy *

Post by jacob » Fri Jul 21, 2017 3:52 pm

Wrong analogy. Moderating online forums is more like wildfire management. Think Smokey the Bear.

jennypenny
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Re: * Forum Moderation Strategy *

Post by jennypenny » Fri Jul 21, 2017 4:03 pm

edit: I retract my statement. His house, his rules.

Play nice.

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Re: * Forum Moderation Strategy *

Post by jacob » Thu Dec 20, 2018 8:59 am

I think it's time to bump and re-read this thread in the light of the recent moderation activities and thread lock-downs.

Please read the first post in this thread to understand my moderation strategy and why only one person has ever been banned from these forums.

The short story is that I prioritize abiding to the Albion netiquette (rule 7) more so than any regard I have for totally free speech(*). I try to be tolerant of occasional cringe worthy posts or bad acts but if I find bad actors who knowingly and repeatedly break or push the limits instead of just having their head up their ass, I'll have to tighten things down.

(*) Especially in its gratis interpretation of thinking one should be able to say anything anywhere as opposed to the 1A definition of the liberty to critique the government without repercussions.

I should also note that these forums ran for over 5 years without any rules :o Think about that!

This means that for a good while everybody here was capable of "internet adulting" and common decency. This ability to behave also holds for people who knowingly break the rules or push the standards. They just choose not to and my patience is running out with that. And no, claiming that something was "just a joke" doesn't cut it. Moderating isn't funny!

The initial version of the forum rules had 6 entries (the first six in the list). However, in the past few years the number of rules added has expanded at a rapid clip. This is not because the forum has become bigger. This happens when a few forumites push the limits. Let me, therefore, be clear that just because something isn't explicitly restricted, it doesn't mean that it's acceptable behavior. The first person to think up a loophole or a new way to do damage doesn't get a pass. Rules are always playing catch-up with bad behavior.

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Re: * Forum Moderation Strategy *

Post by jacob » Sat Dec 22, 2018 8:43 am

ARGH! Seriously ... less than 1 day after posting the above?! :x

Alright, fine, we'll do it the hard way with the ban hammer.

So, someone just became #2.

So now the total ban incident list looks like this:
2010: 0
2011: 0
2012: 0
2013: 0
2014: 0
2015: 1
2016: 0
2017: 0
2018: 1

It's a temporary ban like the first one. However, patience and benefit of the doubt applied has been significantly decreased.

Locked